With PowerM’s multichannel helpdesk, our agents can reply to emails, answer customer calls and chat with customers right within the helpdesk.
Rich portal where you can open and manage cases, connect with support engineers, and access extensive self-service resources.
Our Managed IT Services provide regular management of systems that keep your infrastructure up and running, minimizing downtime and maximizing productivity.
24/7 service and support to help you keep your systems running at peak performance.
Fast answers and prompt resolution with around-the-clock access to PowerM and partners product experts.
Comprehensive infrastructure coverage that includes single-point accountability for hardware and integrated software.
Access to our partners Knowledge Database and Support Portals (IBM, DELL Technologies, Vmware,…).
4 simple steps to open service request via PowerM portal
% Support and Service Requests by Category