PowerM Portal : We are transforming Support
Main resource for support-related information and resources and provides more transparency into your ticket resolution workflow
Multichannel Helpdesk
With PowerM’s multichannel helpdesk, our agents can reply to emails, answer customer calls and chat with customers right within the helpdesk.
PMP2.0 powered by IBM Watson
Managed IT Support
Our Managed IT Services provide regular management of systems that keep your infrastructure up and running, minimizing downtime and maximizing productivity.
Integrated Support: PowerM Support Services
Expect the highest level of fully integrated support for your infrastructure
24/7 Support
24/7 service and support to help you keep your systems running at peak performance.
Prompt Resolution
Fast answers and prompt resolution with around-the-clock access to PowerM and partners product experts.
Knowledge Database
Access to our partners Knowledge Database and Support Portals (IBM, DELL Technologies, Vmware,…).
PowerM Support Portal is dedicated to helping you succeed
The new Support Portal will help enable you to resolve issues more quickly and efficiently, eliminating costly delays.
- Middleware
- Servers HW
- Storage HW
- Operating Systems
- Hypervisors
- Firmware
% Support and Service Requests by Category
